Valuing Our People
NY Highways is a value-based business, and we rely on our people to represent our values in the workplace and in the community in which we work. We have circa 250 employees, people who largely reside in North Yorkshire and who operate across the County and will move into bordering authorities in time. Our operational front-line workforce represents circa 75% of our total staff. We are committed to being a modern, diverse and inclusive employer; an employer that creates and develops a future workforce and provides career development opportunities. In particular, we seek to welcome more female and younger colleagues into our workforce.
To achieve our vision and deliver our objectives, key areas of development activity are being progressed. These are aligned with and derived from our business plan and the emerging longer-term commercial strategy. They include:
- Promoting health, safety, and wellbeing through ‘Go Home Safe, Go Home Healthy ’, and meaningful policies, procedures, and processes, leading to positive behavioural changes.
- Correlation between company values and employee engagement leading to organisational commitment and improved performance.
- Consolidation and advancement of attainments in leadership and management styles in line with the latest standards, including a recognition of the role of leadership in ethical challenges.
- Understanding the benefits that diversity brings from within the business and local community, through richness of ideas and innovations, and ensuring equality in the workforce supports and sustains our business.
- Financial planning and surety of investment decisions, including accountability and the use of most appropriate financial decision metrics, e.g. return on investment, and cost-benefit analyses.
- Understanding of our business’s capabilities and ability to make connections across the business (and supply chain) in order to deliver solutions in the marketplace.
- Marketing our capabilities to promote effective and strong business-to-business customer relationships that bring value to the business and market research capabilities to gain competitive advantage.
- Providing training and development opportunities to our workforce is not simply a matter of getting more from our people. We know that work should be challenging, rewarding, and stimulating, which in turn provides new opportunities to overcome obstacles and develop skills. With this in mind, we ensure that all staff across every part of the business, have regular opportunities to learn and grow to keep them safe and further engaged. We have a dedicated training budget of £200k which supports development activities and the ongoing investment we make in skills maintenance for the workforce.
Cultivating the next generation of talent is also vital to our success. Instead of waiting for young people to learn the skills we want, we strive to provide those opportunities, with schemes like trade apprenticeships and our graduate and technician programmes to ensure the future agility and sustainability of our business. We are proud to set targets of supporting 20 trainee roles, including specialist highways technicians and apprentices and it is hoped that upwards of 90% of these will go on to secure permanent positions in this business and become our future. We also offer our people competitive employee reward packages.
We value our people resources above all else and need to retain high-performing teams and individuals. Succession planning is a key focus in our workforce development plan, and we will continue to invest heavily in leadership competencies and coaching skills.
We are proud of our workforce and the work we do in our communities and continue to invest in their development ensuring future success.
Name: Ross Turner
Job title: Senior Agent
Based in: Leeming Bar and Skipton
You recently had a promotion to become a Senior Agent – congratulations Ross!
How long have you worked in the team? I’ve been with the team for 25 years now - I started with the county contracting arm of North Yorkshire County Council in 1997. I briefly left in 2002 but returned 6 months later and have been here since. I originally started as an Area Electrician covering Skipton and the surrounding area, progressing up to Foreman just over 5 years ago. Now, I have finally taken the next step to Senior Agent with NYHighways as of January 2022!
What are your highlights and most enjoyable aspects of working in highways?
The enjoyable aspect has been the variety of work, from fixing streetlights to gritting the county’s roads, as well as being involved in helping light up my local villages at Christmas for the past 20 years. No two days are the same.
Tell us what qualities you think you need to have a career in highways:
You must be good at problem solving, have excellent communication skills and most of all, have an eye for quality and detail.
What is a typical day in the life of Ross?
From one minute to the next, it changes. I could be planning and scheduling works, or I could be attending call outs. I’m also an HGV driver and can be found gritting the roads around Skipton during the colder months.
Outside of work, what are your hobbies and interests?
I run regularly and have taken part in 10ks, half marathons, marathons, and more recently ultra marathons, which are 100k! I am a run leader at my local running club and find it rewarding helping others to succeed.
Tell us a little-known fun fact about yourself:
I once appeared in my favourite TV programme, Police Interceptors, while attending a callout in Scarborough. And no, I didn’t get arrested!
Tel: 07890 068679
Add me on Linkedin: www.linkedin.com/in/ross-turner-92a789151
Celebrating one year of NY Highways
June 1st marked a full year since NY Highways launched, welcoming around 200 staff into the team from former contractor Ringway. Over the past 12 months, plenty of hard work has been going on behind the scenes to establish and put processes in place.
The biggest achievement has been the collaborative working between NYCC and NY Highways, which has ensured the planning and delivering of schemes has been, and will continue to be, successful.
This partnership has led to significant savings against budget and led to the successful delivery of NY Highways’ first winter service alongside NYCC. The team kept the county moving through various storms and the experience will help shape future winter service delivery in North Yorkshire.
Innovation is a priority within NY Highways and over the past year, there have been many successes in terms of embracing technology.
In May, the installation of off-grid power units that harness wind and solar power in the Selby and Boroughbridge depots has allowed NY Highways to decrease their reliance on electricity. If successful, these could be rolled out at other locations, helping to boost NYCC’s aim to be carbon neutral by 2030.
The roll out of the Connected Safety Net incident reporting app and auditing app will help to make employees’ jobs easier and more efficient. NY Highways is also currently working on the development of AI cameras to automate near-miss recording. These are opportunities to ensure staff ‘go home safe, go home healthy’.
NY Highways is proud to put training and development at the forefront of the business, with a significant investment made to ensure compliance and enable professional development plans, which will continue into year two. In the first year, around £100,000 was spent on training for staff and almost £250,000 has been committed for 2022-2033.
As NY Highways enters its second year in operation, a huge recruitment drive continues to take place to expand the growing team to ensure the company functions as efficiently as possible. In addition, work has begun on an external facing website to boost the commercial side of business.